3-Year Limited Warranty
At Alpine Bikes, we are committed to providing our customers with high-quality products that are built to last. We understand that accidents happen, and that's why we offer a 3-year limited warranty on all of our carbon fiber bicycles and components. This warranty is designed to give you peace of mind and ensure that your investment is protected.
Our 3-year limited warranty covers all Alpine Bikes carbon fiber bicycles and components. This includes frames, forks, handlebars, seatposts, and stems. If any of these parts fail due to a manufacturing defect, we will repair or replace them free of charge.
Terms and Conditions
It's important to note that our warranty does not cover normal wear and tear, misuse, or modifications made by the user. If you have any questions about what is covered under our warranty, please contact us for clarification.
Additionally, our warranty is non-transferable and only applies to the original purchaser of the product. If you sell or transfer ownership of your Alpine Bike product, the warranty will no longer be valid.
Claims and Repairs
If you need to file a claim under our warranty, please contact our customer service team. We will provide you with instructions on how to send your product in for evaluation. Once we receive your product, we will inspect it to determine if the issue is covered under our warranty. If it is, we will repair or replace the product and return it to you free of charge.
Please note that turnaround time for repairs may vary depending on the issue and the availability of replacement parts. We will do our best to keep you informed throughout the repair process.
We hope that you never need to use our 3-year limited warranty, but we want you to feel confident in your purchase, knowing that it's there if you need it. If you have any questions or concerns about our warranty, please don't hesitate to contact us. We are here to help and ensure your satisfaction with our products.